How EnconeCare Works
From your first call to the first day of care — here's exactly what happens when you choose EnconeCare for home nursing in Delhi, Noida, Gurgaon, or Lucknow.
Tell Us About Your Patient
Call us at +91 888 769 9109 or fill our online form. Our care coordinator will ask about the patient's condition, required services, preferred shift timing (12-hour or 24-hour), and any specific preferences — like a male or female nurse, language spoken, or dietary requirements.
This call typically takes 10–15 minutes. By the end, we have a complete care profile that guides our matching process.
We Match & Verify Your Caregiver
Based on your patient's needs, we shortlist caregivers from our network of 500+ verified professionals. Every caregiver assigned to your family has already passed our rigorous 4-step verification: document check, police clearance, in-person skills assessment, and reference calls.
We match not just on skills, but on temperament. A dementia patient needs a different personality than a post-surgery recovery case.
Care Begins Within 24 Hours
Your matched caregiver arrives at your home, meets the family, and begins a structured onboarding process. Our care coordinator checks in within the first 48 hours to ensure the fit is right. If it's not — we replace the caregiver immediately at no additional cost.
For urgent post-hospital discharge cases, we can often arrange same-day placement depending on availability.
What Happens After Placement
Placing a caregiver is only the beginning. Here's how we ensure quality over the long term.
Free Replacement Guarantee
If your assigned caregiver isn't the right fit, we provide an immediate replacement — no questions asked, no extra charges.
24/7 Support Line
Our care coordinators are available round the clock. If there's an emergency at 3 AM, you call us — not an answering machine.
Ongoing Care Reviews
We don't just place and forget. Our team conducts periodic check-ins to ensure care quality remains consistent.
Need a Nurse Today?
If your patient is being discharged from a hospital and you need a nurse at home immediately, call us directly. We arrange same-day emergency placements depending on caregiver availability in your area.
Common Questions About Getting Started
How quickly can I get a home nurse from EnconeCare?
In most cases, we place a caregiver within 24 hours of your first call. For urgent post-hospital discharge situations, same-day placement is possible depending on caregiver availability in your area.
What information do I need to provide to get started?
During the first call (10–15 minutes), we ask about the patient's diagnosis, hospital discharge summary if available, required services (nursing vs attendant), preferred shift (12-hour or 24-hour), and any specific preferences like gender or language.
What happens if the caregiver assigned to us is not a good fit?
If the caregiver isn't the right fit within the first few days, we replace them immediately at no additional cost. There is no extra charge and no questions asked.
Is there a contract or minimum commitment period?
We do not require a long-term contract. Most families start on a monthly basis. For longer-term care arrangements, we may discuss adjusted rates.
Hum hain na. Abhi baat karein.
You don't need to have it all figured out before you call. Tell us what's happening — surgery, stroke, discharge tomorrow, elderly parent alone at home. We'll figure out the right support together. Free, no pressure, 24/7.